Overview

Northwest Beacon Group, LLC, Employee Assistance Program (NWB EAP) offers short-term counseling, referral, monitoring, and follow-up in our private offices. Assistance is available for a wide range of personal issues including: anxiety; stress; anger management; drug and alcohol abuse; depression; decision making; grief and loss; conflict management; domestic violence; dealing with crises; among others. NWB EAP provides services to employers in northwestern Pennsylvania, Ohio and New York and directly provides or manages the care of their employees and household members. NWB EAP has a staff of licensed clinicians with an office located off-site from a company — providing employees the assurance of confidentiality. NWB EAP clinicians are immediately available 24-hours-a-day/7-days-a-week — our telephones are always answered live without a voice prompt system – the only EAP service of its kind in the region. Flexible and emergency appointments are available to meet an employee’s schedules.

NWB EAP meets the needs of large and small employers alike by consistently analyzing and tailoring our EAP — offering attractive features such as Lunch & Learns and Work/Life Services. NWB EAP provides quality care and managing it to best meet the needs of our customers.

Northwest Beacon’s comprehensive EAP program offers advantages such as:

• helping prevent and resolve productivity problems caused by employees’ personal concerns;
• supporting a drug-free workplace;
• assisting your management referral program;
• adding a full-service, low-cost employee benefit;
• providing additional support to your human resources department; and
• focusing on prevention/wellness.

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Compare Northwest Beacon Group, LLC’s Employee Assistance Program to others in the industry. We are confident our distinctive program will exceed expectations. By way of measurement, consider whether your current or potential Employee Assistant Program provides:

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Cost Management Potential

NWB EAP is designed to assist in the prevention and resolution of personal concerns that impact a workers’ productivity. NWB EAP is proactive and works collaboratively with the employer to help maintain high morale in the workplace and assist in the promotion of employee wellness. NWB EAP contributes to increased productivity, reduced sick leave, and reduced employee turnover — all of which result in reduced employee replacement and training costs. The employer may also benefit from a reduction in mental health and medical costs because NWB EAP encourages self-referral at an early stage of problem development when, generally, fewer and less costly resources are needed to resolve the concern.

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Why Choose Northwest Beacon Group’s Employee Assistance Program?

Northwest Beacon Group, LLC, Employee Assistance Program provides employees and their household members 24-hour-a-day/7-days-a-week access to assessment, problem resolution, and referral services through a multi-disciplinary network of professionals employed in Northwest Beacon’s office and network EAP professionals. NWB EAP is an effective management tool that supports management staff as they deal with workplace and employee performance. With up to six visits per session, NWB EAP is equipped to provide comprehensive assessment of an employee’s personal concerns and, if needed, coordinate subsequent services.

NWB EAP includes numerous additional services — providing a comprehensive program that has specialists to address non-clinical needs including child and elder care services, legal and financial assistance and smoking cessation.

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Northwest Beacon’s Approach:

Northwest Beacon believes that easy access, early intervention, and the delivery of quality services will help your company meet its human resource and benefit strategies. Northwest Beacon Group, LLC, Employee Assistance Program:

• provides you with a variety of professionally designed communication materials to help launch the program and keep it visible;
• makes care accessible to your employees and their household members through 24-hour-a-day/7-days-a-week access to licensed clinicians and crisis intervention specialists;
• guides employees to appropriate EAP resources — those NWB EAP has carefully selected and screened — to assure quality care and service;
• provides follow-up to each individual that assures participants get appropriate EAP resources and are satisfied;
• maintains a select group of network providers anchored by clinical staff in our local offices. To do this, Northwest Beacon:
  • implements a thorough screening process that assures our EAP providers are meeting licensing and credentialing criteria;
  • screens all EAP providers to assure they adhere to our philosophy of working toward appropriate care;
  • provides ongoing training and education;
  • provides Critical Incident Stress Management services, if needed, and training services aimed at reducing the risk of workplace violence;
  • provides the employer with regular reports on your employees’ utilization of EAP services and helps analyze the effectiveness of NWB EAP on an ongoing basis;
  • has professional staff available at any time to provide consultation services to your management staff and front-line supervisors regarding troubled employees;
  • allocates a number of employer service hours for on-site training, consultation, and promotion support you customize; and
  • dedicated Northwest Beacon clinicians to deliver services to employees.